789r is strictly an 18+ platform. Gambling involves financial risk. Please play within your means.

Responsible Gaming at 789r

Gaming should be a source of entertainment, not stress. 789r provides a full set of tools to help every Pakistani player stay in control of their play, their time and their money.

18+
Our Commitment to Safe Play

At 789r, responsible gaming is not a footnote in our terms document – it is a core part of how the platform is built. Every account comes with a complete set of player protection tools, available from your settings at any time, without needing to contact support. Whether you're a casual player putting aside a small PKR budget for a PSL match or a regular slots player, the same tools are there for everyone.

We understand that gambling problems can affect people from all walks of life and at different points in their life. Players in Lahore, Karachi, Islamabad, Rawalpindi and across Pakistan face the same financial pressures as anywhere else in the world, and we know that easy access to online gaming can become a problem when it stops being fun. This page exists to give you honest information about those risks and the steps you can take – through 789r's tools or independently – to manage them.

789r maintains a strict 18-plus age restriction across all services. This is enforced through KYC document verification at the account level, not just a tick-box on registration. Any account found to belong to a user under 18 is closed immediately and all funds are returned or retained in accordance with our Terms and applicable regulations.

Player Protection Tools

All of the following tools are available inside your 789r account settings. No support ticket, no waiting period for setting limits – take control immediately.

Deposit Limits

Set daily, weekly or monthly PKR deposit limits on your account. Reductions take effect immediately. Increases apply only after a 24-hour cooling-off period to prevent impulsive decisions.

Loss Limits

Cap how much you can lose in a defined period. When your loss limit is reached, 789r will automatically restrict further wagering until the limit period resets or you adjust the limit downwards.

Session Time Reminders

Set alerts that remind you how long you have been actively playing. Time can pass quickly in a live casino or during a PSL match – session reminders keep you anchored to reality.

Cool-Off Periods

Take a short break from 789r without permanently closing your account. Cool-off options of 24 hours, 7 days, 30 days or 90 days are available. During the cool-off period your account is fully restricted.

Self-Exclusion

Request a long-term or permanent self-exclusion at any time. Exclusions of 6 months, 1 year, 5 years or indefinitely are available. All marketing communications are stopped and account access is blocked within 24 hours.

Reality Check Pop-Ups

Enable periodic on-screen pop-ups that show your session duration and net result during live casino and slots play, prompting you to assess whether you want to continue before proceeding.

How to Access Your Tools

All responsible gaming tools on 789r are located in the Account Settings section of your player dashboard, accessible after logging in. You do not need to contact customer support to set or reduce any limit – the tools are designed for immediate, self-directed use.

Log in to Your 789r Account

Access your account via the 789r Login page. Use your registered Pakistani mobile number or email address and your password.

Go to Account Settings

Select the Settings or Responsible Gaming section from your account dashboard menu.

Select Your Tool and Apply

Choose the tool you need – deposit limit, loss limit, cool-off or self-exclusion – set your parameters and confirm. Restrictions take effect immediately or within 24 hours for increases.

Need Help? Live Chat is 24/7

If you are having difficulty accessing the tools or would like support in applying a self-exclusion, our live chat team is available around the clock and will assist without judgment.

Warning Signs to Watch For

Gambling becomes a problem when it moves from being entertainment to something that affects your finances, relationships or mental wellbeing. The following are some common early warning signs. If any of these ring true for you, it may be time to use one of the tools above or to take a complete break.

Ask Yourself Honestly

Are you spending more than you can realistically afford to lose?

Do you chase losses by depositing again after a losing session?

Are you borrowing money or delaying bill payments to fund your gaming?

Do you find it difficult to stop once you have started playing?

Is gambling affecting your work, studies or relationships?

Do you feel irritable or anxious when you are unable to access 789r?

Are you hiding the extent of your gaming from family members?

If you answered yes to two or more of these questions, we strongly encourage you to set a deposit limit or take a cool-off period today. The tools are there for exactly this situation – using them is the responsible choice.

Under-18 Protection

789r enforces a strict minimum age of 18 years across all services. This is not a guideline – it is an absolute requirement enforced through multiple layers:

  • Date of birth is collected and verified at registration.
  • CNIC verification confirms age before any withdrawal is processed.
  • Accounts where the registered age is found to be incorrect are immediately suspended.
  • Funds in under-age accounts are handled in accordance with our Terms and applicable obligations.

If you share a device with family members who are under 18 – whether that's a younger sibling, a child or another household member – please ensure your 789r account is protected with a strong password and that you log out after every session. 789r also recommends installing third-party parental control software on shared devices as an additional safeguard.

If You Suspect a Minor is Gambling

If you believe that someone under 18 has access to your 789r account or has registered their own account, contact our support team immediately via live chat. We will act without delay.

Self-Exclusion in Detail

Self-exclusion is the most comprehensive protection tool available on 789r. Here is exactly what happens when you request a self-exclusion:

  • Your account is locked within 24 hours of the request being confirmed.
  • All promotional and marketing emails, SMS messages and push notifications are immediately suppressed.
  • Any pending bonus credits are cancelled.
  • Verified account balances remain intact and can be withdrawn following the exclusion period, subject to identity verification.
  • You will not be able to register a new 789r account during the exclusion period. If an attempt is made, 789r will close the new account and return any deposits.

Self-exclusion durations available at 789r are: 6 months, 1 year, 5 years and indefinite. The minimum self-exclusion period is 6 months and cannot be reversed during that period. Indefinite self-exclusions can only be lifted after a minimum of 5 years and following a formal reinstatement process that includes a cooling-off discussion with our responsible gaming team.

To request a self-exclusion, log in and navigate to Account Settings, or contact our 24/7 live chat support team who can process your request directly and confidentially.

Healthy Gaming Habits

Responsible gaming is not just about crisis management. It is about habits that keep gaming enjoyable long-term. The following practices are recommended for all 789r players.

Set a Fixed Gaming Budget

Decide in advance how much PKR you are comfortable spending on gaming each month, treat it as an entertainment cost like any other leisure activity, and stop when it is gone.

Never Chase Losses

If you have had a losing session, depositing again to "win it back" is one of the most common patterns in problem gambling. Accept the result and come back another day, if at all.

Play Scheduled Sessions Only

Avoid open-ended gaming. Set a time and a budget before you start. When either is reached, log out. This prevents the "just one more" pattern that extends sessions far beyond what was planned.

Take Regular Breaks

Step away from the screen regularly, especially during long cricket matches or extended slots sessions. A break resets your perspective and prevents the kind of fatigue-driven decisions that lead to regrettable bets.

Talk to Someone You Trust

If you feel that gaming is becoming more than entertainment, talking to a trusted friend or family member in Lahore, Karachi, Islamabad or wherever you are based is often the first meaningful step towards managing it.

Never Play Under the Influence

Avoid gaming when you are emotionally distressed, fatigued, or under the influence of substances. Poor decision-making in these states leads to bets and deposit amounts that you would not make with a clear head.

Play Smart at 789r

789r is built for players who enjoy cricket betting, live casino and slots as entertainment. Create your account, set your limits from day one, and play within your means.

Start Playing Responsibly

18+ Gambling involves financial risk. Please play responsibly and ensure gambling is legal in your jurisdiction.